Making Complex Simple
SSP delivers a cutting-edge insurance administration platform that general insurers and Underwriting Agencies choose to support innovation, growth, and evolution of their unique market propositions. Our platform incorporates, a functionally deep and comprehensive insurance administration capability (full policy, claims and reinsurance lifecycle management), multi-digital channel support, data & reporting services and low-code/no-code configuration capabilities - all delivered as a regulatory-compliant, secure, resilient and scalable cloud-based service. SSP’s reputation across the region has been built on sustained customer delivery success, continual product innovation, excellent initial/on-going solution affordability, and unparalleled speed-to-market.
In 2023, SSP continued to enjoy significant growth supported by new customers and outstanding financial results through our existing Commercial, Personal Lines and UA clients. None more so than SURE Insurance, who were acquired by the Steadfast Group in November.
Across Australia, our insurance platform supported our customers in processing approximately $3 billion GWP. We have seen new customers' successfully go-live on our platform, maintaining our successful implementation track record. Additionally, an Australian tier -1 financial institution chose the SSP platform to support them in innovating their own business.
The general insurance technology landscape is fast-evolving, driven by even greater customer and broker expectations. This escalation is in a climate of increasing regulatory compliance, security-related vigilance, and the abundance of new technology and data assisting insurers - especially Underwriting Agencies - to deliver innovative propositions and services to their customers.
Backed by our parent company Volaris, SSP has continued to invest heavily in developing and innovating our platform to support this new era of insurance. As part of this innovation, and based upon our own customer successes, we are focussing on supporting 3 key general insurance market segments for 2024. These are complex commercial insurance (incorporating SME commercial business pack), niche speciality insurance and innovative personal lines for both insurers and Underwriting Agencies. Our comprehensive platform, local delivery and support capabilities are ideally suited and aligned to support these market segments.